Questions? Contact Us.

1-800-692-4776

Enjoy your simple electricity plan.

Thanks for signing up for Cirro Energy during the early enrollment period in Lubbock, Texas. We’re happy to have you, and we’ll be sure to keep you informed every step of the way. Your new electricity plan with us will start in March.
We look forward to serving you then!

Managing your bill is simple with us.

At Cirro Energy, it’s our goal to provide you with simple and easy-to-understand electricity plans. With us, you never have to worry about hidden fees or charges because what you see is what you get.

In addition to getting a hassle-free plan, you also have access to a variety of payment options and account management services that make managing your electricity and bill a breeze.

Pay your bill online.

Make quick and secure payments from your My Cirro account.

Enroll now

Download the app for convenience.

Manage your electricity account on the go with the Cirro Energy app.

Get details

Pay your bill the easy way with Auto Pay.

Have your monthly bill paid automatically via credit card or bank account.

Sign Up

Get more predictable electricity bills.

Avoid seasonal bill fluctuations with Average Billing.

Learn More
 
 

Frequently Asked Questions
Will I have any interruption in my electricity service when I switch?
No. When you choose an electricity plan, we’ll handle the switch with no interruptions. You won’t even notice you switched until you have electricity made easy.
Who will send me my bill?
Your electricity bill will come directly from us. You can choose to receive it by mail, or you can enroll in Paperless Billing to receive your bill through email. When you’re ready to pay your bill, we have multiple easy ways to pay.
How to read my bill?
In preparation of your first bill in March, we wanted to prepare you for what to expect. You can visit us here to watch a video or download a pdf version of a sample bill.
How do I pay my bill?
We have many convenient ways for you to pay your bill. You can pay online by registering for My Cirro, by phone at 1-800-MY-CIRRO, or through the Cirro Energy app. You can also sign up for Auto Pay and pay your bill automatically every month from your bank or credit card, so you won’t have to worry about remembering to pay your bill.
Will I be able to stay with Cirro Energy if I move?
Yes. If you decide to move, we can easily transfer your service to your new address, as long as we provide service to that area. Just give us a call at 1-800-MY-CIRRO or register your account online using My Cirro to have your service moved.

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