Confirm Your Meter Configuration:
Check with your utility company to ensure your meter is properly set up to measure both the inflow and outflow of electricity.
Cirro Energy Smart Solar Credit plan
You made a smart move by installing a solar panel system on your home, and now it’s time to maximize your investment. With the Smart Solar Credit plan, you’ll receive credit for 100% of the excess energy your panels return to the grid, without any caps or limits.
When you enroll, you’ll continue to enjoy the low prices you love from Cirro Energy while making the most of your solar investment.
Call us at 1-855-829-7826 between the hours of 7 a.m. to 10 p.m. CT to see if the Smart Solar Credit plan is available in your area.
No, there are no caps on the amount of excess energy you can sell back. You receive credit for all the excess energy your system delivers to the grid.
When your solar panels produce more energy than you use, the excess energy is delivered to the grid, and you receive a credit for it on your bill.
The buyback rate is lower than the energy charge for usage from the grid, as specified in your Electricity Facts Label (EFL).
The credits do not include the monthly base charge, delivery charges from the utility, applicable taxes, fees, or other charges. These are billed separately on your invoice.
Credits for excess energy may take up to 3 billing cycles to appear on your bill.
If your credits exceed your monthly charges, the remaining credits carry forward to the next month. You may receive a refund if you leave with a credit balance.
Yes, you can track your excess energy production and credits on your monthly bill, which shows the excess energy delivered to the grid and your credit amount.
The credit amount calculation is shown in the formula below:
Credit amount = (Buyback rate in $/kWh) x (Excess energy delivered to the grid in kWh)
This applies in situations where the buyback rate is contained in your Electricity Facts Label (EFL) and is lower than the energy charge for usage from the grid.
*Excess energy credits will be exclusive of TDU Delivery Charges, any monthly base charge, applicable taxes and fees, or other charges (such as late fees, special meter reading fees, and fees related to disconnection or connection of service).
Excess energy credits are non-transferrable.
If the customer’s account is active, they are not eligible to receive a credit balance refund. If a customer closes their account, any buyback credits will first be applied to any outstanding amounts owed to Cirro Energy and any remaining credit amount will be refunded.
Consumer Information Regarding Solar Panels: The Public Utility Commission of Texas has posted a guide to help consumers with information concerning solar panels. It is accessible at: https://www.puc.texas.gov/consumer-help/electricity/solar/.